Job Description

Job Description

Job Description

• Location: Remote
• Duration: 6 Months
• Pay Rate: $23/h

About the Role

Join the Trust and Safety team as a Content Moderator , where you will review, evaluate, and moderate user-generated content to ensure compliance with community guidelines, terms of service, and policy standards. This role is ideal for a detail-oriented professional who can make quick, thoughtful decisions in a fast-paced environment while maintaining accuracy and confidentiality.

Key Responsibilities

• Review and moderate user-generated content across multiple platforms to identify compliance issues and policy violations.
• Support policy creation, outgoing communication, and team-wide learning and development initiatives.
• Handle escalations from users, vendors, and external partners regarding moderation decisions.
• Collaborate with Trust and Safety leadership on data-related requests and projects across multiple issue verticals.
• Maintain detailed documentation of decisions and ensure all processes meet compliance standards.

Qualifications

• Education: Bachelor’s degree required.
• Experience: 1–3 years in trust & safety, content moderation, policy writing, public policy, policy operations, or a related field.
• Experience working with sensitive or high-risk content in a fast-paced environment.
• Proficiency with Salesforce, Google Meet, and collaboration tools such as Atlassian/Jira and Slack.
• Strong analytical, problem-solving, and organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills and the ability to distill complex issues into clear action plans.

Team-oriented mindset and quick learner.

 

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